Custom Product Disclaimer (Buckram & Brim)
By purchasing a customized item, you acknowledge and agree to the following:
Artwork & Rights
You represent that you own, licensed, or have permission to use any artwork, logos, or text you submit. You agree to indemnify Buckram & Brim against claims arising from unauthorized use of third-party IP.Proofs & Approvals
You’ll receive a digital mockup for approval (unless otherwise stated). Colors and scale in mockups are approximate and may vary on final materials. Production begins only after your approval. Approved proofs are considered final; post-approval changes may incur costs/delays.Color & Material Variance
Color appearance can vary across screens, inks, threads, leatherette, acrylic, and adhesives. Minor shade/texture differences are normal. For leatherette/acrylic patches, slight surface and edge variations are expected.Placement & Tolerances
Hand/fixture placement can vary by ±1–2 mm. Patch size may vary by ±1–2 mm from the proof due to material and finishing tolerances.Customer-Supplied Items (if applicable)
We are not responsible for defects or damage to customer-supplied hats/items during normal production processes.Care & Use
Avoid high heat, harsh chemicals, and machine washing. Spot clean only. Adhesive-backed components can weaken with heat or prolonged moisture exposure.Turnaround & Shipping
Estimated timelines begin after proof approval and payment. Carrier delays and force majeure events are outside our control.Quality & Defects
Report manufacturing defects within 7 days of delivery with photos and your order number. Custom items are final sale and not eligible for returns/exchanges except for verified manufacturing defects.Bulk Pricing & Substitutions
Quantity break pricing applies to the same style/design in one order. If a specific color/hat is back-ordered, we’ll propose a comparable substitute or a timeline update before proceeding.
By checking the box at checkout, you confirm you’ve read and accept this disclaimer.